Terms and Conditions - Manwithvan Office Removals

Introduction

Welcome to Manwithvan Office Removals. These Terms and Conditions govern your use of our services. By engaging with us, you agree to abide by these terms. Please read them carefully to understand your rights and obligations.

Booking and Reservations

To book our services, you must provide accurate and complete information. All reservations are subject to availability and confirmation by our team. We reserve the right to refuse service to anyone for any reason.

Booking Process

Initial Inquiry: Submit your moving requirements through our online form.
Quotation: Receive a detailed quote based on the information provided.
Confirmation: Confirm your booking by accepting the quotation and providing necessary details.

Changes to Bookings

Any changes to your booking must be communicated at least 48 hours in advance. We may adjust the terms and pricing accordingly.

Payment Terms

Payments must be made as per the agreed schedule. We accept various payment methods, including credit cards, bank transfers, and other secure options.

Payment Schedule

Deposit: A deposit is required upon booking to secure your moving date.
Final Payment: The remaining balance is due upon completion of the move.

Late Payments

Late payments may incur additional charges. It's important to adhere to the payment schedule to avoid disruptions in service.

Cancellation Policy

Cancellations must be made in writing. Depending on the notice period, cancellation fees may apply.

Cancellation Fees

More than 7 days: Full refund minus a small processing fee.
Within 7 days: 50% of the total service cost.
Less than 24 hours: 100% of the service cost.

No-Show Policy

If you fail to appear for the scheduled move without prior notice, a no-show fee equivalent to the full service cost will be charged.

Liability and Insurance

Manwithvan Office Removals is committed to ensuring the safety of your belongings during the move.

Liability

We are liable for any direct damage caused by our negligence. However, we are not responsible for pre-existing damages or items not properly packed.

Insurance Options

Basic Coverage: Included in the service cost covering minimal damages.
Full Insurance: Optional coverage for high-value items at an additional cost.

Customer Responsibilities

To facilitate a smooth move, customers must adhere to the following responsibilities:

Accurate Information: Provide truthful and comprehensive details about the move.
Accessibility: Ensure that our team has clear access to the premises and parking areas.
Packing: Properly pack all items unless packing services are included.

Company Responsibilities

Manwithvan Office Removals pledges to deliver reliable and professional services.

Timeliness: Arrive at the scheduled time and adhere to planned timelines.
Professionalism: Handle all items with care and respect.
Communication: Keep customers informed about any changes or issues during the move.

Privacy Policy

We respect your privacy and are committed to protecting your personal information.

All data collected during the booking process is used solely for providing the requested services and is not shared with third parties without your consent.

Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of the jurisdiction in which Manwithvan Office Removals operates.

Dispute Resolution

Any disputes arising from these terms shall be resolved through mediation or arbitration, as deemed appropriate by both parties.

Amendments

Manwithvan Office Removals reserves the right to amend these Terms and Conditions at any time. Changes will be communicated to customers via email or through our official communication channels.

Acceptance of Terms

By utilizing our services, you acknowledge that you have read, understood, and agreed to these Terms and Conditions.